FAQ

Here are some of the questions I get on a pretty regular basis. I'll update this as I receive more questions!

Q: How do I receive my printables once I've purchased?

A: Once your payment has been received, you will be redirected to a page where you can download your files. If you save your email address to your account, you will also receive an email with a download link to your files, if you would prefer to save them to download at a later time.

--

Q: Will your Cutfiles work in my Cricut?

A: I have started including blackout files in PDF and transparent PNG format in my newer listings. These are meant to help Cricut users cut our stickers. Regrettably I cannot offer technical support for Cricut issues as I do not own a Cricut machine. Please read description of listings before purchase as not all items in our shop include these blackout files.

--

Q: Do you take custom requests?

A: Currently custom requests are closed.

--

Q: I'm trying to get the files to work with my iPad. Help?!

A: Just like with Cricut, I do not have familiarity with iPad softwares, etc. My products are made with a Windows PC, and I cannot offer support to iPad users.

--

Q: Do you make kits for the BIG Happy Planner?

A: Unfortunately, I do not at this time. 

--

Q: Can I get a refund on my printable item?

A: Due to the digital nature of these items, I cannot offer refunds on printable items. However, please contact me if you have any issues and I'll help as best as I can!

--

Q: How do "Donuts" work?

A: You can find the complete guide to Donut Points here

Spin to win Spinner icon